Always stay one step ahead by exposing vulnerabilities proactively
In some ways, chatbots aren’t all that different from their human counterparts. Just like human employees, chatbots are vulnerable and prone to errors. This is why Chevrolet’s chatbot sold a customer a car for $1. Chatbots may also fail to recognize attacks, such as second-order prompt injection attacks, that could lead to sensitive information leaks. AI is also prone to phishing attacks as a well-known cloud-based business communication tool was encouraged to send very secret keys to an attacker operating in the tool’s public channel.
These types of attacks don’t just put the chatbot’s organization at risk, but also the people using it. This may lead to significant liability and legal trouble.